General Terms & Conditions of Sale

  1. Definitions
    1. “The Company” means AWM360 Data Systems (Pty) Ltd.
    2.  “The Purchaser” means the party who has placed an order with the Company, or any person with whom the Company contracts as a result of any offer to purchase goods or services from the Company, and includes the Purchaser’s representatives, successors and permitted assigns.
    3.  “Contract” means any contract or agreement arising out of the acceptance of any offer, whether such a Contract arises as a result of –
      1. an offer made by the Company and accepted by the Purchaser; or
      2. an offer made or order placed by the Purchaser and accepted by the Company; or
      3. an offer made or order placed by the Purchaser in response to the quotation from the Company.
    4.  “Products” & “Services” (finished goods and services rendered by the Company to the Purchaser) means the subject matter of the Contract.
  2. General
    1. These terms and conditions shall apply to any Contract in terms of which the Company agrees to sell any Products & Services, to the exclusion of any terms and conditions which the Purchaser may seek to make applicable.
    2. No alteration or variation of these terms and conditions shall be of any force and effect, unless expressly agreed to in writing by the Company and signed by an authorised representative of the Company and the Purchaser.
    3. The acceptance of orders is subject to the availability of the Products & Services at date of acceptance.
    4. A Contract shall come into existence when the Company accepts an order for Products & Services placed by the Purchaser or when the Purchaser accepts any offer to sell, or quotation for Products & Services marketed by the Company by conveying such acceptance, in writing transmitted by facsimile, e-mail or delivered by hand or post.
    5. In the event of any offer or order or acceptance of an offer or order by the Purchaser being made or given on the Purchaser’s official order form, the Purchaser shall be stopped from denying the validity thereof, notwithstanding the fact that such official order form may have been given or signed by a person not authorised thereto by the Purchaser.
  3. Purchase Price And Payments
    1. The purchase price payable by Purchaser for the Products & Services shall be the Company’s quoted price for such Products & Services as indicated in an accepted quotation by the Purchaser, unless otherwise agreed to in writing by the Company.
    2. The purchase price does not include Value Added Tax which shall be paid by the Purchaser in addition to the purchase price.
    3. The purchase price is subject to alteration at any time without prior notice and have been quoted on prevailing exchange rates. Any fluctuation in the exchange rate will result in the pricing being adjusted accordingly. The effective price will be calculated at the time the official order is received by the Company.
    4. In instances where the Company’s quoted or listed prices are varied in accordance with 3.3 above between the date of the Contract and the date of the delivery of the Products & Services then the Purchase price for such Products & Services will be determined according to the Company’s listed price, as varied, applicable on the date of such delivery.
    5. The purchase price is payable, without deduction or set off of whatever nature, within 30 (thirty) days of the date of statement, unless otherwise agreed to in writing by the Company.
    6. Should the Purchaser fail to make any payment on the due date, then all amounts outstanding, from whatever cause, whether or not the date for payment thereof has arrived, will immediately become due and payable by the Purchaser to the Company.
    7. Any amount not paid by the Purchaser to the Company on due date shall bear interest from due date to date of final payment at the maximum rate permissible from time to time, in terms of the Usury Act Number 73 of 1968 (as amended), or any other applicable legislation.
    8. In the event of action being instituted by the Company against the Purchaser for the enforcement of the Company’s rights in terms of a contract, the Purchaser shall be obliged to pay the Company’s cost for such action on an attorney and own client’s scale, including any collection commission payable in terms of Law.
    9. For all hardware and software orders excluding installation –
      1. 70% deposit on placement of order payable on presentation of invoice and before ordering with dormakaba or any other third party hardware or software provider is due.
      2. 30% balance on delivery of hardware and software due on presentation of invoice on dispatch.
    10.   For hardware and software orders including installation –
      1. 50% deposit on placement of order payable on presentation of invoice and before ordering with dormakaba or any other third party hardware or software provider is due.
      2. 50% balance on delivery of hardware and software due on presentation of invoice on dispatch.
  4. Discounts And Invoices
    1. Prices are not subject to any discounts unless otherwise agreed to in writing by the Company.
    2. Should any queries regarding discounts exist, these must be communicated in writing within 14 (fourteen) days of statement date, so that these can be resolved timeously and not jeopardise any settlement discounts that may be taken thereon.
    3. If any discount is agreed to, it shall only be allowed if payment is received by the Company on due date and shall only apply to the Company’s list or quoted price for the Products & Services.
    4. Should any queries regarding any invoice issued by the Company exist, these must be communicated in writing within 14 days of invoice date, so that these can be resolved timeously and not jeopardise any due payment.
  5. Delivery
    1. CARRIAGE: Carriage will be for the Purchaser’s account.
    2. Should the Company be requested by the Purchaser to effect delivery of the Products by an alternative method, any increase in the cost of affecting such an alternative method of delivery shall be for the Purchaser’s account.
    3. Notwithstanding any provision in the Contract to the contrary, the Company’s obligation to deliver the Products shall in all cases be subject to –
      1. the availability of the Products & Services,
      2. the timeous receipt by the Company of any and all agreed down payments and timeous receipt of instructions required by the company for the execution of the Contract.
  6. Risk
    1. In the event of deliveries being effected by a recognised carrier then the risk in and to the Products shall pass to the Purchaser upon delivery thereof by the Company to each recognised carrier/depot.
    2. If more than one delivery is to be made in terms of a Contract, then the provisions of this clause 6 apply to each delivery.
    3. Should the Purchaser elect to have delivery effected by an alternative method in terms of clause 5.3 then the risk in and to the Products so delivered shall pass to the Purchaser upon despatch of such goods from the Company’s premises.
  7. Retention Of Ownership
    1. Ownership of Products sold in terms of the Contract shall remain vested in the Company and shall not pass to the Purchaser until the purchase price is paid in full, and until such payment has been made, the aforementioned Products shall not in any way be hypothecated or pledged. Where the Products are to be stored at the leased premises the Purchaser hereby undertakes promptly to inform the Lessor that the Company has retained the right of ownership over all Products, which are the subject matter of the Contract.
  8. Disclaimer
    1. The Company shall under no circumstances be liable for any loss of profit or any damages whether direct or indirect, consequential or otherwise, sustained by the Purchaser arising from any cause whatsoever including any damages arising as a result of the negligence of the Company, its servants, agents and sub-contractors save that the Company shall be liable for a period of 1 (one) year to replace defective Products.
    2. Insofar as any of the Company’s obligations in terms of the Contract are carried out by its servants, agents or sub-contractors, the provisions of paragraph 8.1 are stipulated also for their benefit.
    3. The Purchaser shall not have any claim of any nature whatever against the Company for any failure by the Company to carry out any of its obligations under the Contract as a result of force majeure, including but without being limited to any strike, lock-out, shortage of labour or materials, delays in transport, accidents of any kind, any default or delay by any sub-contractor or supplier of the company, riot, political or civic disturbances, the elements, any act of any State of Government, any delay in securing any permit, consent or approval required by the Company for the supply of Products & Services under the Contract or under any other authority, or any other cause whatsoever beyond the Company’s control.
  9. Warranties And Claims
    1. All Contracts are executed by the Company without any warranty, express or implied, that the Products & Services will be suitable for use for any specific purpose, or under any specific conditions or under abnormal or unusual conditions or circumstances, notwithstanding the fact that such purpose, conditions or circumstances may be known to the Company. No representation is made nor warranty given to the Purchaser as to the performance of other qualities of the Products & Services sold.
    2. The Company retains the right to vary or alter the specifications of the Products & Services without notice, save that such varied or altered specifications will not, without the Purchaser’s consent (which may not be unreasonably withheld) be applicable to Contracts already in existence.
    3. The Purchaser shall have no claim of any nature whatsoever against the Company by reason of any delay by the Company in effecting delivery of Products & Services on any date or dates that may be specified in the Purchaser’s order, or within a reasonable time in those cases in which no such date is specified.
    4. No objection or claim in respect of Products & Services and invoices delivered will be entertained unless:
      1. it is endorsed on the delivery note or waybill at the time of delivery at the Purchaser’s place of business; and
      2. it is made in writing to both the Company and the carrier effecting delivery within 7 (seven) days from the date of despatch of the Products & Services.
      3. any query regarding any invoice issued by the Company is made in writing and communicated by the Purchaser to the Company within 7 (seven) days of invoice date, so that these can be resolved timeously and not jeopardise any due payment.
    5. Should the Purchaser not have endorsed the delivery note or waybill in terms of 9.4.1 and objected in writing in terms of 9.4.2, then the Purchaser will be deemed to have received delivery of each and every item reflected on such delivery note or waybill.
    6. The Company warrants all goods and Products as at the date of delivery (including packaging, installation instructions, manuals, specification instructions and care and maintenance instructions). All risk and obligations in the goods and Products delivered by the Company passes to the Purchaser immediately upon delivery to the Purchaser.
  10. Suspension Of The Company’s Obligations
    1. If any amount payable by the Purchaser is not paid on due date, then without prejudice to any other right which it may have in terms hereof, the Company may immediately suspend the carrying out of its then uncompleted obligations in terms of any Contract until payment is made in full by the Purchaser.
  11. Return Of Goods
    1. The Company does not accept the return of Products other than Products delivered in error or not corresponding with the specifications in the Contract. Such Products may be returned to the Company after agreement by the Company and obtaining a goods return authorisation (G.R.A.) number, which must accompany all goods returned. Goods will be returned at the Company’s expense within 5 (five) working days of receipt thereof by the Purchaser. Invoice/G.R.A. numbers must always be quoted when a request for a credit for such Products contemplated herein is made, such requests must be in writing.
    2. The Company may in its sole discretion and subject to such conditions or charges as it may impose, agree in writing to accept other returns due to no fault of AWM360 Data Systems (Pty) Ltd.(Pty) Ltd., subject to a 15% handling charge, provided the goods returned are in the same condition as when delivered by AWM360 Data Systems (Pty) Ltd.
    3. Products delivered in error or not corresponding with the specifications in the Contract will only be considered for credit to the Purchaser where such Products are:
      1. returned undamaged to the Company within 5 (five) working days of receipt thereof by the Purchaser; and
      2. are in their original packaging and have not been unpacked or used in part; and
      3. are not defaced by price labels or other markings.
  12. Governing Law
    1. This Contract is governed by the laws of the Republic of South Africa.
    2. In terms of Section 45 of the Magistrates Court Act, No. 32 of 1944, (as amended), the
      Purchaser hereby consents to the jurisdiction of the Magistrates Court having jurisdiction  in terms of Section 28 of the said Act in respect of any action to be instituted against the Purchaser by the Company in terms of the Contract. It shall nevertheless be entirely within the discretion of the Company as to whether to proceed against the Purchaser in such Magistrates Court or any other court having jurisdiction.
  13. Change Of Address And Ownership
    1. The Purchaser shall give written notice to the Company:
      1. forthwith upon any change of address of the Purchaser:
      2. within 7 (seven) days of any change of ownership of the business of the Purchaser or any transaction affecting the majority shareholding of the Purchaser where the Purchaser is a Company and affecting the majority member’s interest where the Purchaser is a Close Corporation.
  14. Set-Off
    1. Set-off shall operate automatically as a matter of Law at the moment when reciprocal debts between the Company and the Purchaser come into existence, and independently of the will of the parties, and it shall not be necessary for the Company to specifically raise set-off.
  15. Prices
    1. All prices are subject to exchange rate fluctuations. Prices exclude VAT.